CUSTOM CYCLING KIT AT
#thepricekitSHOULDbe

Of course! We have no minimum order quantities. However, the more units you purchase per product, the higher the tier you go the cheaper it will be per unit. Have a play around with our interactive pricing model above to see the costs per item dependent on how many you are ordering

All of our products are the same as the ones that are sold on our retails stores (neoprocycling.com.au, neoprocycling.com, neoprocycling.ca & neoprocycling.co.nz) , so the sizing is the exact same. Be sure to check out our size guide before purchasing HERE.

At the moment the lead time is approximately 4-6 weeks after order is confirmed by our team. Please allow for design confirmations, as well as shipping times/delays. Whilst we do everything within our control to ensure you receive your products as quickly as possible, shipping delays are sometimes out of our control and can make this go beyond that timeframe. In normal circumstances with no delays, your kit will be delivered within 4-6 weeks.

We ship to most countries/regions – except for Europe and the United Kingdom due to the higher than usual taxes there. Our domains are registered in the USA and also in AUS – please ensure you are using the correct website relative to your currency. All of our shipments come directly from our factory to you.

We will do our absolute best to make your dream kit come true, however with different computers & phones showing colours differently, we aren’t able to 100% guarantee they will be exactly the same. Please choose carefully as we are unable to provide replacements if you are unhappy with the colour upon receipt

No we do not – however we are available to help with sizing questions at [email protected] if you needed any assistance. As mentioned above, we have the same sizing and exact same products as our retail products. If you have some of our stuff from our retail store, pick the same size.

Once the order is placed with the factory, it goes straight into production with our factory. If your order contains an item with 20 or more pieces for one product we will email you a test print of the product to ensure you are happy with the colours. If you are ordering less than 20 pieces, please ensure you are happy with the colours and logos before ordering, or contact us to see if there are other options.

No, unfortunately as these are NeoPro kits you are unable to remove our logos on the products. If you make the logo invisible by changing the colour to the same as the background, or difficult to see by making it a similar colour, NeoPro reserves the right to add the logos back in their original form, in a colour that suits aesthetically with your design. Following on from the above question, if your order has less than 20 pieces for a single product this will not be sent to you first. Please ensure you choose a logo colour that does not conflict with this 🙂